Shipping Policy
We offer various shipping options to make sure your order arrives safely and on time.
Processing Time
Orders are processed within 5-7 business days. Orders placed after 5p.m may be processed the following business day.
Shipping Methods
- Standard Shipping: 5-7 business days
- Express Shipping: 3-5 business days
- International Shipping: Available to selected countries, shipping time may vary.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the shipping destination. You may qualify for free shipping on orders over 100$ .
Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email so you can follow your package's journey.
Address Accuracy
Please ensure that your shipping address is correct. We are not responsible for packages lost due to incorrect addresses.
International Orders
International orders may be subject to customs duties and taxes. These charges are the responsibility of the customer.
Return and Refund Policy
We want you to be happy with your purchase! If you're not satisfied, here's how we handle returns and refunds.
Eligibility for Returns
You may return unused and unworn items within [30] days of receiving your order for a full refund or exchange. Items must be in their original condition with tags attached.
Non-returnable Items
- Sale items
- Gift cards
- Items that have been worn, washed, or altered
How to Return an Item
- Contact our customer service team at [email address] to initiate the return process.
- We’ll provide you with a return shipping label.
- Once we receive your return, we’ll process your refund or exchange within [10] business days.
Refunds
Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [7] days, and we will send you a replacement or issue a refund.